Refund policy

Every new item we sell includes a 30-day money-back guarantee. In addition, most products include at least a limited 1-year warranty, serviceable through us or the manufacturer directly. We strive for 100% customer satisfaction. If you're not happy with your product or purchase experience, please contact us and let us make it right for you.
Email:  support@whitebox.co  
We guarantee email responses within 1 business day.  Most take only a few business hours.