Contact & Shipping Info

Every new item includes a 30-day money-back guarantee. In addition, most products include at least a limited 1-year warranty, serviceable through Fire & Flavor directly. Fire & Flavor strives for 100% customer satisfaction. If you're not happy with your product or purchase experience, please contact us and let us make it right for you.

Shipping Charges
All orders under $49.99 have a flat rate shipping cost of $9.95. All orders over $50 qualify for free standard shipping.

Standard Shipping (2-5 Day) 
All in-stock orders will generally ship within 1-2 business days from receipt. Ground shipping transit time is usually 2-5 days from shipment date, based on location. Fire & Flavor Customer Service will notify customers of any backorder situations.

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